Privacy Policy

Last Updated: September 2025

Privacy Policy

This Privacy Policy describes how Lowell Vitality ("we," "us," "our," or "Company") collects, uses, and shares your information when you visit and use our website and services.

1. Information We Collect

We collect information you provide directly, such as when you contact us through our website, including your name, email address, phone number, and message content. We also collect information automatically through cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, provide customer support, send marketing communications (where permitted), and improve our website and services. We process personal data only with your consent or where legally permitted.

3. Legal Basis for Processing

For users in the European Union and United Kingdom, we process personal data based on your consent, contractual necessity, or our legitimate interests in operating and improving our services.

4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking

We use cookies to enhance user experience and collect analytical data. You can control cookie preferences through your browser settings or our cookie banner. See our Cookie Policy for more details.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no online transmission is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and posting the revised policy on our website.

11. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:
Lowell Vitality
Hollého 11, 071 01 Michalovce, Slovakia
Email: [email protected]
Phone: +421 56 942 75 603